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Frequently asked questions (1)

Frequently Asked Questions

Questions About Our Company

Are you a manufacturer or a trading company?

We are a manufacturer. We specialize in manufacturing all kinds of interior doors in our own factory.

How long has your company been in this industry?

We have been working in interior manufacturing for more than 10 years. During this time, we have supplied doors for residential, hotel, office, and public projects?

Do you work with international clients?

Yes. We work with clients from different countries. Our team is familiar with export orders, project requirements, and communication across time zones.

Can customers visit your factory?

Yes. Factory visits can be arranged with prior notice. Visitors can see our production lines, materials, and quality control process.

How do you manage quality in your factory?

Quality is checked during production and before shipment. Materials, size, surface finish, and structure are inspected to meet order requirements.

Questions About Our Products

What types of doors do you produce?

We manufacture all kinds of interior doors including double-glazed doors, frosted glass doors, hollow core doors, solid core doors, shaker door, flat doors, pre-hung doors, slab doors, molded doors, and more. You can download our catalog to view more doors available in our factory.

What materials are available?

Our doors are made using solid wood, WPC, MDF, Plywood, and more. Each material is selected based on door designs, usage area, and customer request.

Do you offer custom door sizes?

Yes. We can produce doors in standard sizes or custom sizes. Custom sizes are made based on confirmed drawings and measurements.

Do you manufacture fire-rated doors?

Yes. We produce fire-rated wooden doors using tested and approved structures. These doors are made according to fire safety requirements.

Do you offer doors with sound control?

Yes. Some of our door designs help reduce sound transfer between rooms. Sound performance depends on door structure and specifications.

Can your doors be used for commercial projects?

Yes. Our doors are suitable for homes, hotels, offices, schools, hospitals, and other public buildings.

Questions About Our Services

Do you support custom orders?

Yes. We support custom door designs, sizes, and finishes. Our team works with drawings and samples to confirm details before production.

What is your custom order process?

The process starts with drawings. After drawing confirmation, we make samples. Once the sample is approved, we proceed with formal production.

Can samples be provided before mass production?

Yes. Samples can be produced for review and confirmation. This helps avoid mistakes and ensure final product meets your expectations.

Do you arrange shipping and delivery?

Absolutely. We support packing and delivery services. Doors are packed carefully to prevent damage during transportation.

What happens if there is an issue after delivery?

If there is an issue, our team reviews the case and provides support/ We communicate clearly to solve the problem.

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We're Here to Answer All Your Questions

What is Your Typical Production Lead-Time?
Lead-time varies depending on order size and design complexity. Standard doors normally take a shorter time while custom orders need additional days.
Do You Provide Door Hardware and Accessories Together with the Doors?
Yes. We can supply hinges, locks, handles, door frames, and sealing strips upon request.
Can You Produce Doors Based on Our Local Standards or Building Codes?
Yes. We can adjust specifications such as thickness, structure, and performance features to match local building codes.
Do You Support OEM or Private Label Orders?
Yes. Your logo, label, packaging marks, and product codes can be applied.
What are Your Payment Terms?
We accept common international payments such as T/T. We require a 30% deposit and the remaining 70% should be completed before shipment.
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